Help centre

Frequently asked questions

Everything students and parents need to know.

Click "Register for Free", then enter your school details and a parent's email address. Registration is free and takes a few minutes.

Your Login ID is the email you registered with. Your default password is your Date of Birth in DDMMYYYY format — for example, 15 August 2012 becomes 15082012.

Chapter 1 is open to everyone. Each chapter has a 10-minute, 12-question test. Pass it to unlock the next chapter, or wait the auto-unlock period (default 7 days). You may re-take a test up to 3 times.

Complete all chapters and pass every chapter test. Chapters unlocked only by time (without a passed test) do not count towards the certificate.

It is emailed to your registered parent and student email addresses, and is always available to download from your dashboard.

Any modern phone, tablet, or computer. Latest two versions of Chrome, Firefox, Safari and Edge are supported.

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